Service Providers
Official guide · English · Version 9c253d0cf11816df
Use Dashboard > Services > Providers to create the people who deliver services. A provider is separate from a dashboard team account: they do not need a panel login and receive no panel permission merely because they are listed as a provider.
Add or edit a provider
- Select Add provider.
- Enter the display name. Phone, email and a description or specialty are optional.
- Select the services this person can deliver.
- Keep Active enabled and save.
Use Edit to change details or service assignments. A provider can be assigned to several services, and a service can have several providers. Create the service first if the assignment list is empty.
Set working hours
Select Working hours on the provider card, or open Services > Schedules and choose the provider. Configure weekly availability, breaks and date overrides. Booking availability is calculated from the selected provider's schedule, existing bookings and the service's buffers and timing options.
Deactivate a provider
Deactivation removes the provider from new booking availability but does not cancel existing appointments or delete history. Review future appointments before deactivating a provider and reassign or cancel them as needed.
Provider contact details are operational information. They are not a dashboard username, invitation or customer-facing login. Use Team Management when a person needs access to the tenant panel.
