Contacts
Official guide · English · Version 9c253d0cf11816df
Contacts represent the customers and suppliers you do business with. They are the link between your invoices and your business relationships. By maintaining a contacts database, you can quickly assign customers to sales invoices, link suppliers to purchase invoices, and view the complete transaction history for each contact.
Accessing Contacts
Navigate to Dashboard > Accounting > Invoices > Contacts. This opens the contacts list page.
Contact Types
Each contact has a type that determines how it can be used:
| Type | Description |
|---|---|
| Customer | A contact who buys from you. Can be assigned to sales invoices and credit notes. |
| Supplier | A contact who sells to you. Can be assigned to purchase invoices and debit notes. |
| Both | A contact who is both a customer and a supplier. Can be used on any type of invoice. |
Filtering Contacts
| Filter | Description |
|---|---|
| Search | Free-text search by name, company, email, phone, or other contact fields. |
| Type | Filter by contact type: All, Customer, Supplier, or Both. |
Creating a Contact
Open the Create Dialog
Click the Add Contact button on the contacts list page. A dialog window opens.
Fill In Contact Details
| Field | Required | Description |
|---|---|---|
| Name | Yes | The full name of the contact person or business. |
| Type | Yes | Select from: Customer, Supplier, or Both. |
| Company | No | The company or organization name, if different from the contact name. |
| Phone | No | The contact's phone number. |
| No | The contact's email address. | |
| Address | No | Street address or first line of address. |
| City | No | The city. |
| Province / State | No | The province, state, or region. |
| Postal Code | No | The postal/ZIP code. |
| Country | No | The country. |
| Tax ID | No | The contact's tax identification number (e.g., VAT number, EIN, TIN). |
| National ID | No | A national identification number, if applicable in your region. |
| Credit Limit | No | The maximum credit amount you are willing to extend to this contact. Enter as a number. |
| Notes | No | Any additional notes about this contact. |
Save
Click Create to save the contact. It immediately appears in the contacts list and becomes available for selection in invoice forms.
Info: You can also create contacts directly from the invoice creation forms using the Quick Add Contact feature. This creates a new contact with minimal information and automatically links it to the invoice being created.
Contact Detail Page
Clicking a contact in the list opens the contact detail page, which has two tabs: Info and Ledger.
Info Tab
The Info tab displays all of the contact's details in an editable form. You can update any field and click Save to apply changes.
The same fields from the creation form are available for editing:
- Name, Type, Company
- Phone, Email
- Address, City, Province, Postal Code, Country
- Tax ID, National ID
- Credit Limit
- Notes
Ledger Tab
The Ledger tab shows the complete transaction history for this contact. It displays a paginated table of all invoices (both sales and purchase invoices) associated with this contact.
| Column | Description |
|---|---|
| Invoice Number | The invoice number. Clicking it navigates to the invoice detail page. |
| Type | Whether it is a sales invoice or purchase invoice. |
| Date | The issue date of the invoice. |
| Amount | The total invoice amount. |
| Status | The current status of the invoice. |
This gives you a complete financial picture of your relationship with each contact -- how much they have bought from you (or sold to you), and the current status of all invoices.
Contact Statistics
At the top of the contact detail page, you can see summary counts:
| Stat | Description |
|---|---|
| Sales Invoices | The total number of sales invoices linked to this contact. |
| Purchase Invoices | The total number of purchase invoices linked to this contact. |
Deleting a Contact
On the contact detail page, click the Delete button. A confirmation dialog appears asking you to confirm the deletion.
Warning: Deleting a contact does not delete the invoices linked to it. The invoices will retain the customer/supplier name but will no longer be linked to a contact record. Consider deactivating contacts rather than deleting them if they have existing transaction history.
Using Contacts with Invoices
In Sales Invoices
When creating a sales invoice, the Search Existing Contact field searches contacts with type "Customer" or "Both". Selecting a contact auto-fills the customer name, phone, email, and address fields on the invoice.
In Purchase Invoices
When creating a purchase invoice, the Supplier search field searches contacts with type "Supplier" or "Both". Selecting a supplier links the invoice to that contact.
Quick Add from Invoices
Both sales and purchase invoice forms have a Quick Add Contact button. This opens a simplified dialog where you can create a new contact without leaving the invoice form. The contact is automatically selected and linked to the invoice.
Tips for Managing Contacts
- Use the "Both" type for contacts who are both your customers and suppliers. This avoids creating duplicate records.
- Fill in Tax ID for all business contacts. This information is often needed on invoices for tax compliance.
- Set credit limits for customer contacts to track how much credit you are extending. While the system does not enforce credit limits automatically, it provides visibility for your accounting team.
- Review the ledger tab regularly to understand the financial relationship with each contact and identify any overdue invoices.
- Keep address information up to date as it may be printed on invoices and shipping documents.
